Terms & Conditions

Last updated: Jan 05, 2025

1 Acceptance

Using the Site or purchasing services = agreement to these Terms.

2 Services

We provide month-to-month advertising-management packages. Each package currently includes access to a third-party outbound-dialling platform (“Autocaller Tool”). Riel Deal does not own or control this tool; the licence is sublicensed to you under the tool vendor’s terms, which may change without notice.

3 Billing, Renewals & Cancellation

  • Fees – displayed at checkout; billed monthly in advance via Elavon Converge, Stripe, or Square (CAD or USD + tax).

  • Auto-renew – same calendar day each month.

  • Cancel – e-mail info@rieldeal.ai ≥ 7 days before next bill.

  • No refunds – fees are non-refundable once charged (except where consumer-law prohibits).

4 No Guarantees / Forward-Looking Statements

Advertising outcomes depend on factors outside our control. Past results ≠ future results.

5 Third-Party Tools & Disclaimers

  1. As-Is Supply – The Autocaller Tool and any other third-party software are provided “as is” and “as available.”

  2. No Control – The vendor may add, change, or deprecate features at any time. We are not liable for downtime, compliance issues, or losses arising from the tool.

  3. Separate Terms – By using the tool you accept the vendor’s end-user agreement directly.

  4. Indemnity – You will indemnify Riel Deal against all claims, fines, or penalties (e.g., TCPA, CASL) stemming from your use of the Autocaller Tool.

6 Client Obligations

You will (a) provide accurate briefs; (b) own or licence all creative assets; (c) comply with telemarketing & privacy laws; (d) honour opt-out requests promptly.

7 Intellectual Property

We retain all IP in our methodologies, templates, and scripts. After full payment you receive a non-exclusive licence for internal business use.

8 Prohibited Uses

No illegal content, minor data collection, malware, harassment, or IP infringement.

9 Limitation of Liability

Riel Deal’s aggregate liability is capped at fees paid in the preceding three (3) months. No liability for indirect or consequential losses. We specifically disclaim all liability for third-party tools, including the Autocaller Tool.

10 Indemnity

You will indemnify and hold Riel Deal harmless from third-party claims arising from (i) your breach of these Terms; (ii) your misuse of the Services.

11 Governing Law & Dispute Resolution

Ontario law governs. Unresolved disputes → binding arbitration (ICDR Canada) seated in Toronto. Opt-out within 30 days by e-mailing info@rieldeal.ai; if you opt out, Ontario courts have exclusive jurisdiction.

12 Changes

We may modify Terms on 10 days’ notice; continued use = acceptance.

13 Contact

Contract/legal: info@rieldeal.ai
Billing: info@rieldeal.ai